How to Increase the Conversion Rates of Referred Patients by 60%

Fixing the Referral Gap for More Completed Treatments

Imagine this: A patient is told they need a root canal. They receive a paper referral, but instead of scheduling right away, they hesitate. Why?

• They don’t know the specialist.
• They’re uncertain about the cost.
• They assume it will be painful.

This hesitation results in 50% of referred patients never scheduling their appointments—a problem known as ghost referrals. This impacts not only the specialist but also the GP, as these patients often never return to complete their treatment.

The Refera Difference: A 60% Increase in Conversion Rates

With Refera, the referral process changes dramatically:

• Patients receive an instant text message with referral details.
• The specialist can follow up directly, eliminating uncertainty.
• Automated reminders ensure patients don’t forget to schedule.

The Impact on Your Practice

• Specialists see nearly all referred patients instead of just half.
• GPs retain more patients who return for follow-up care.
• Patients have a seamless experience, leading to better health outcomes.

In the end, a better referral process isn’t just about convenience—it’s about ensuring that patients get the care they need while maximizing revenue for both GPs and specialists.

If you’re still using paper referrals, now is the time to upgrade. Switch to Refera and watch your referral conversions skyrocket.