Streamline Your Dental Referrals with Refera

Yes, patients receive a secure text message with referral details, allowing them to view information, request appointments, or upload insurance information.

Yes, Refera supports multiple locations. Please reach out to Refera's Support Team in order to group/link your user account with multiple practice locations. Once your user account is associated with multiple practices, you'll be able to click on your user name in the upper right corner of the Refera dashboard (to view the dropdown menu) and select which practice you'd like to view (via the "Switch Practice" submenu).

We understand that investing in a platform like Refera represents a significant commitment, so let’s break down the value Refera brings to General Practices, Specialty Practices, and those with In-House Specialists. The bottom line? Refera helps you capture more specialty care, streamline workflows, and drive measurable revenue growth.

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1. General Practices

Historically, only 50% of patients referred to specialists via paper follow through. With Refera, our system increases referral conversion rates by 60%, ensuring more patients complete their specialty care and return to their GP for continued treatment. Here's how we do it:

• Specialist Proactive Engagement: Specialists can directly reach out to patients, reducing delays and missed follow-ups.
• Improved Coordination: GPs gain full visibility into the referral process, ensuring patients complete their treatment plans without unnecessary delays.
• Higher ROI: The system ensures more patients complete care and return for follow-up services, where the average treatment plan value often exceeds our subscription price.
• Strategic Insights: Refera provides visibility into referred cases, helping you identify opportunities to retain more treatments in-house.

Example Impact: If your average treatment plan value is $1,000 and Refera helps ensure just 10 additional patients per month complete their care, that’s an extra $120,000 annually—far exceeding the cost of Refera.

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2. Specialty Practices

For specialty practices, the benefits are even more pronounced, with higher patient conversion rates directly translating into revenue:

• Simplified Referral Management: No more paper trails or follow-up delays—GPs can refer electronically, ensuring seamless communication.
• Higher Conversion Rates: Proactive outreach by specialists boosts conversion rates by 60%.
• Significant Revenue Per Referral: With an average referral generating $2,000–$5,000 in revenue, each completed referral makes a significant financial impact.

Example Impact: A practice handling 50 referrals monthly could generate an additional $60,000–$150,000 annually from improved conversion rates alone. Even a small increase in referral volume creates a substantial ROI.

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3. Practices with In-House Specialists

For practices with in-house specialists, Refera offers unique advantages by optimizing internal workflows and external referral opportunities:

• Enhanced Coordination: In-house specialists can operate as distinct entities while maintaining seamless coordination with the GP team.
• Optimized External Referrals: Cases sent outside the practice are managed with higher conversion rates, ensuring care isn’t lost to inefficiencies.
• Strategic Insights for Growth: By tracking referrals, you can identify opportunities to expand your in-house specialist offerings or add services to capture more revenue.

Example Impact: By identifying high-value procedures being referred out and bringing them in-house, you not only capture more revenue but also improve the patient experience by offering comprehensive care under one roof.

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Why Refera?

The efficiencies and revenue growth enabled by Refera mean that the investment pays for itself many times over. For example, a group with 50 practices paying $200 per practice per month (totaling $120,000 annually) would see significant returns if the platform ensures just a small percentage of referred patients complete their care. With Refera, you’re not just investing in technology—you’re investing in your practice’s growth, efficiency, and patient outcomes.

Yes, OneSlip is completely free for general practitioners (GPs). It is designed as a quick and simple tool for sending referrals without requiring an account or login, making it an excellent option for occasional or one-time referrals.

Yes, we automatically offer a free trial of the Refera Dashboard upon upgrading to Premium so you can explore its features and benefits before committing to a subscription.

• Refera Dashboard: A comprehensive tool for managing, tracking, and optimizing referrals. It offers analytics, real-time updates, and advanced referral management.
• OneSlip: A simple, account-free referral tool that allows GPs to send referrals instantly, reducing friction.
• Website Link for Specialists: An embedded link for specialists’ websites, enabling GPs to refer patients directly from the specialist's site, boosting referral convenience and efficiency.

Yes, Refera meets all HIPAA requirements to ensure patient data is securely encrypted and managed throughout the referral process.

Absolutely! Refera and OneSlip were founded on the principle that users should be able to refer to anyone, even if the receiving practice is not already signed up on the platform. In most cases, our database already has your specialists’ practice information, but on the off-chance it doesn’t, you can simply add them with a few details about their practice.

No! Sending and receiving a referral is absolutely free using our standard version.

No, but a quick personal outreach makes a big difference. While it’s not required, we’ve found that the best results happen when everyone is on the same page. A short, friendly email or call helps build stronger relationships and encourages specialists to start using Refera right away.

Here’s why:

• Faster adoption: When specialists understand how Refera makes their referrals easier to track and manage—not just the ones from your office—they’re more likely to start using it immediately.
• Better patient care: Digital referrals eliminate delays, back-and-forth calls, and lost paperwork, ensuring patients get care faster.
• Seamless experience: There’s no login or account setup required—just enter the referral and send.

Simple Follow-Up Recommendations:

• Follow up personally: A quick email or call within 1–3 days of the invite can make a big impact.
• Reinforce the benefits: Remind them that Refera and OneSlip help them manage all their referrals, not just yours.
• Encourage gradual adoption: If they’re still using paper referrals, a gentle nudge toward OneSlip helps ease the transition.

What to Say:

• “If you send referrals through OneSlip, we can prioritize your patients and call them right away to schedule.”
• “Switching to digital referrals eliminates back-and-forth calls and ensures a smoother experience for both you and your patients.”
• “Using OneSlip means we’ll receive your referrals instantly—no more faxing, follow-ups, or lost paperwork.”
• “The best part? There’s no login or account setup—just enter the referral and send.”

With just a small effort upfront, you can help ensure a smooth transition to digital referrals and a better experience for everyone involved.